Last updated: August 2026
These Marketplace Terms govern lessons, guided rides, rentals and gear sales on Venturi. They apply to everyone involved in a booking or a sale — the person offering it and the person paying for it.
They add to, and do not replace, our Terms of Service and Privacy Policy. Where they conflict on a marketplace matter, these Marketplace Terms control.
Part A applies to hosts, and is the text a rider accepts in the app on the way to becoming one. Part B applies to riders who book, rent or buy.
Host Terms version 1.1 — the text accepted in the app
Please read these terms before you start hosting. They cover teaching, guiding, renting and selling gear — how you get paid, what you are responsible for, and the limits of what Venturi does.
These Host Terms are a contract between you and Venturi Sports LLC (“Venturi”). They apply when you list, offer or provide lessons, guided rides, rentals or gear for sale through Venturi.
They add to, and do not replace, the Venturi Terms of Service and Privacy Policy that apply to every user. Where they conflict on a host-specific matter, these Host Terms control.
Venturi provides a venue where riders find hosts. When a rider books you, the contract for that lesson, ride or rental is between you and the rider. Venturi is not a party to it.
You are an independent contractor. You control what you offer, how you price it, which bookings you accept, and when, where and how you work. You receive no wages, benefits, workers’ compensation or unemployment insurance from Venturi, and no taxes are withheld for you.
Venturi does not supervise or direct your services, does not verify what hosts say about themselves, and does not guarantee you any bookings, any income, or continued access to the platform.
You must be at least 18 and legally able to contract. You are solely responsible for every licence, permit and authorisation your activity requires — including any commercial-use permit for the launch site, beach, harbour or waterway you operate from. Many locations require these. We do not check.
You are responsible for holding whatever certifications and training your activity reasonably demands, and for providing your services with the skill and care a qualified instructor or guide would exercise.
You are responsible for safety: assessing wind, swell, current, tide, traffic and each rider’s actual ability before and during every session. You are the person on the water who can call it off, and you are expected to.
You are responsible for your equipment. Every board, foil, wing, sail, leash, impact vest, helmet and flotation device you supply must be sound, maintained, correctly sized and fit for the rider and the conditions.
You are responsible for the accuracy of your listings, photos, pricing, availability, qualifications and location.
Venturi strongly recommends that you maintain comprehensive general liability insurance appropriate to the activities you offer. You are solely responsible for determining what insurance, certifications and permits your activities require.
Venturi provides no insurance coverage of any kind — not to you, not to your riders, not to your equipment. No part of the platform, and no fee you pay us, buys you any insurance, indemnity or protection. If you are uninsured and something goes wrong, the exposure is entirely yours.
You set your prices, and must display them accurately and inclusive of everything you require the rider to pay. You may not add charges at the session that were not in the listing.
Your listings stay as drafts until Stripe has your payout details. A draft is not visible to riders and cannot be booked. Once Stripe has your details you can publish it from host mode.
We may remove, reorder or decline to display any listing, and may suspend or remove your listings and your host access, including where we believe a listing is inaccurate, unsafe, unlawful or harmful to riders.
Riders pay Venturi at booking. Venturi charges a service fee of 15% of the booking total, and you receive the remainder. The fee is deducted before payout. We may change it on notice, and a change applies only to bookings made afterwards.
Payouts run through Stripe. To be paid you must create and maintain a Stripe connected account and give Stripe everything it asks for, including identity verification and bank details. Your use of Stripe is governed by the Stripe Connected Account Agreement, which you enter into with Stripe directly. Stripe — not Venturi — decides whether to approve your account and may restrict, hold or reverse funds under its own terms.
Your proceeds become payable no earlier than 48 hours after a booking is confirmed or completed. This hold exists so refunds, cancellations, disputes and damage claims can settle before money leaves. When it actually arrives depends on Stripe and your bank.
When a booking is cancelled and refunded, the rider is refunded in full and Venturi retains no service fee. We do not charge you, or the rider, a cancellation fee. Venturi absorbs the payment-processing cost.
You receive no proceeds from a cancelled booking. Where a booking is cancelled after your proceeds have already been paid out, you must return them.
When a cancellation is permitted, and by whom, is governed by the Cancellation Policy published in the Venturi app, as updated from time to time.
You authorise Venturi to deduct refunded amounts, chargebacks, damage-claim reversals and related fees from your proceeds, and — if the money has already been paid out — to recover them by set-off against your future payouts. If your future payouts do not cover what is owed, you must repay us on request. You are responsible for chargebacks and payment disputes arising from your own bookings.
Where you rent gear, Venturi may authorise a hold against the renter’s payment method and capture it against a damage claim you submit. Submitting a claim you know to be inflated or false is a material breach of these terms and may be fraud.
Venturi’s role in a claim is administrative. We are not an adjudicator of fault and we do not guarantee any claim will be paid.
A gear listing is one physical item, and the first rider whose payment goes through gets it. Other riders may be checking out at the same moment; their payments are only authorised, and every one that does not win is released without being charged. You may not sell the same item to more than one buyer.
You must own the item, or be authorised to sell it, and you must describe it honestly — model, age, condition, damage, repairs and anything else affecting whether it is safe to use. Photos must be of the actual item. You may not list counterfeit, stolen, recalled or unsafe gear, or anything you cannot lawfully sell.
The sale is between you and the buyer. Venturi does not inspect, authenticate, store, insure or ship anything, and does not verify that an item is as described. You and the buyer arrange the handover yourselves, and the item remains your responsibility until it is handed over.
Close the sale once the buyer has the item. If neither of you closes it, it closes itself as sold 7 days after payment and payout follows from there. Either of you may cancel at any point before the handover, in which case the buyer is refunded in full and you receive nothing from the sale.
Venturi charges the same 15% service fee on a gear sale as on a booking, deducted before payout. The rate is fixed at the moment the buyer pays, so a later change to our fee never alters what you are owed on a sale already made. The same 48-hour hold applies before your proceeds become payable.
As with bookings, you may not arrange payment off-platform for an item a rider found on Venturi.
You are responsible for determining, collecting, reporting and remitting every tax that applies to what you earn, including income tax and any general excise, sales or accommodations tax your jurisdiction imposes. Hawaii’s General Excise Tax applies to most activity income and is your responsibility.
Venturi does not withhold taxes for you. Stripe may issue you a Form 1099-K where thresholds are met. You must give us and Stripe accurate taxpayer information, and you are liable for any penalty resulting from information you gave us that was wrong.
You keep ownership of the photos, video and text you upload. You grant Venturi a worldwide, non-exclusive, royalty-free, sublicensable licence to host, store, reproduce, adapt, display and distribute it to operate, promote and improve the platform. That licence survives removal of a listing to the extent we have already used the content in marketing and to the extent copies persist in backups.
You warrant that you own or are licensed to use everything you upload and that it infringes nobody’s rights. If a person is identifiable in a photo you upload you must have their permission — and for a minor, their parent’s or guardian’s.
You will not offer anything unlawful or operate without a permit where one is required; misrepresent your qualifications, experience, insurance, equipment or identity; discriminate against riders on any basis protected by law; create fake listings, bookings or reviews, or manipulate ratings; harass, endanger or abuse riders; or provide services while impaired by alcohol or drugs.
You will not take payment off-platform for a booking that originated on Venturi, or solicit riders to transact off-platform to avoid our fee. This is a material breach, and it is also how riders lose every protection the platform gives them.
Foiling, kiting, winging, surfing and related watersports are inherently dangerous. They carry a real risk of serious injury, drowning and death — to you, to your riders and to bystanders — from equipment failure, collision, sharp foils, surf, current, marine life, weather and human error.
You understand and voluntarily assume these risks as they apply to you, and you are responsible for making sure your riders understand the risks that apply to them before they get in the water.
The platform is provided “as is” and “as available”. To the fullest extent permitted by law, Venturi disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement.
Venturi does not warrant that the platform will be uninterrupted, secure or error-free, that forecast, wind, tide or map data will be accurate, or that any rider is who they say they are. Weather and conditions data in the app is information only and is never a substitute for your own on-site judgement.
Venturi does not screen or background-check riders or hosts unless we expressly say otherwise.
To the fullest extent permitted by law, Venturi will not be liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, revenue, data or goodwill, arising out of or relating to these terms or the platform.
Venturi’s total aggregate liability arising out of or relating to these terms or the platform will not exceed the greater of the total service fees Venturi retained from your bookings in the six months before the event giving rise to the claim, or US$100.
Nothing here excludes liability that cannot lawfully be excluded, including for our own fraud, gross negligence or wilful misconduct, or for death or personal injury caused by our negligence.
You will indemnify, defend and hold harmless Venturi, its affiliates and their officers, directors, employees and agents from any claim, loss, liability, damage, penalty or expense (including reasonable legal fees) arising out of or relating to: the services you provide and any injury, death or property damage connected to them; your breach of these terms or of any law, permit condition or third-party right; your listings, your content and anything you told a rider; your tax obligations; and any dispute between you and a rider.
We will notify you of any claim we seek indemnity for, and you may not settle it in a way that imposes any obligation or admission on us without our written consent.
You may stop hosting at any time by removing your listings and asking us to close your host account. Bookings already confirmed must be honoured or cancelled under the Cancellation Policy.
We may suspend or terminate your host access at any time, with or without notice, including where we believe you have breached these terms, where a rider has raised a credible safety concern, where required by law, or where Stripe restricts your account.
On termination your listings come down, confirmed bookings are cancelled or completed at our discretion, and proceeds properly owed to you are paid after the applicable hold, less anything you owe us. The sections on money owed and set-off, your content licence, assumption of risk, disclaimers, limitation of liability, indemnification and governing law survive.
We may change these terms. Where a change is material we will show you the updated terms in the app and ask you to accept them again; continuing to host after that means you accept them. Each version is recorded against your account with the date you accepted it.
These terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. The state and federal courts located in Delaware have exclusive jurisdiction, and you consent to venue there.
Before filing anything, you agree to contact us and try to resolve the dispute informally for 30 days.
If any provision is unenforceable the rest stands. Our failure to enforce a provision is not a waiver of it. You may not assign these terms; we may assign them to an affiliate or in connection with a merger or sale. These terms, the Venturi Terms of Service, the Privacy Policy and the Cancellation Policy are the entire agreement between us about hosting.
Questions: support@venturisports.com
This part applies when you book a lesson, guided ride or rental, or buy gear, through Venturi. "Host" means the person offering it.
When you book, the contract for that lesson, ride, rental or sale is between you and the host. Venturi is not a party to it. We do not provide the activity, do not employ or supervise hosts, do not inspect gear, and do not verify a host's qualifications, certifications, permits or insurance. We do not screen or background-check anyone unless we expressly say otherwise.
Satisfy yourself about the host and the activity before you book. Ask about their experience, their certifications and their insurance. Tell them honestly what your ability actually is — an instructor who has been misled cannot keep you safe.
You pay at booking, through Stripe. The price you are shown is the price you pay: hosts must display their pricing inclusive of everything they require you to pay, and may not add charges at the session that were not in the listing. If a host asks you for extra money on the day, tell us.
Venturi's service fee is deducted from the host's proceeds and is not added on top of the price you see. A booking is confirmed only when payment succeeds. You may not book your own listing.
When a booking is cancelled, you are refunded in full. Neither you nor the host pays a cancellation fee, and Venturi keeps no service fee. Refunds return to your original payment method, and how quickly they land is up to Stripe and your bank.
Hosts can cancel too, including for conditions or safety. A cancelled booking is refunded the same way. Venturi is not liable for a host's cancellation, or for travel, accommodation or any other cost you incurred around a booking.
When you rent gear, Venturi may place an authorisation hold against your payment method to cover damage. A hold is not a charge. It is captured only against a damage claim the host submits, and only up to the amount disclosed when you booked.
You are responsible for the gear from handover until you return it, and for returning it on time and in the condition you received it, fair wear and tear excepted. Both you and the host can record the gear's condition at handover and at return — do it, with photos. It is the best evidence either of you will have.
If you do not collect a rental, it cancels automatically and you are refunded in full.
Venturi's role in a damage claim is administrative. We are not an adjudicator of fault and we do not guarantee any claim will be paid or refused. Disputes about damage are between you and the host. You may still dispute a charge with your bank.
A gear listing is one physical item, and the first buyer whose payment goes through gets it. Other buyers may be checking out at the same moment; their payments are only authorised, and every one that does not win is released without being charged.
The sale is between you and the seller. Venturi does not inspect, authenticate, store, insure or ship anything, and does not verify that an item is as described. You and the seller arrange the handover yourselves, and the item remains the seller's responsibility until it is handed over. Inspect the item before you take it.
Close the sale once you have the item. If neither of you closes it, it closes itself as sold 7 days after payment. Either of you may cancel at any point before the handover, in which case you are refunded in full.
Used watersports equipment can fail. Check the condition of any board, foil, wing, sail or safety equipment yourself, and have it inspected if you are unsure. Venturi makes no warranty about any item sold through the marketplace.
Reviews must reflect a genuine experience. Do not post a review in exchange for anything, review your own listing, or post a review that is false, defamatory or abusive. We may remove reviews that break these rules.
Do not arrange payment off-platform for a host or an item you found on Venturi. It is a breach of these terms, and it also strips you of every protection the platform gives you: no refund path, no hold, no claim process, no record that the booking existed.
Foiling, kiting, winging, surfing and related watersports carry a real risk of serious injury, drowning and death. Booking through Venturi does not reduce that risk. You voluntarily assume it.
You are responsible for disclosing medical conditions, injuries and your true ability level to your host, for wearing appropriate safety equipment, and for making your own judgement about whether to get in the water — regardless of what a host or a forecast says. If you are booking for a minor, you accept these terms on their behalf and are responsible for their supervision and safety.
Raise a problem with your host first. If you cannot resolve it, contact us at app@venturisports.com. We may help informally, but we are not obliged to mediate or to take a side, and the underlying dispute remains between you and the host.
The disclaimers and the limitation of liability in our Terms of Service apply to everything in this part. In particular, Venturi is not liable for the acts or omissions of a host, for the quality or safety of any activity, gear or instruction, or for any injury, death, property damage or loss arising from a booking or a sale.
We may change these Marketplace Terms. We will post the updated version here and update the date above. Where a change to the host terms is material we will show hosts the updated text in the app and ask them to accept it again, and each version is recorded against their account with the date they accepted it.
Questions about these Marketplace Terms? Email app@venturisports.com.